It gives me great pleasure to welcome you most warmly to the 5th Global Tourism and Hospitality Conference organised by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) as a celebratory event of the University’s 85th anniversary.

I am delighted that the conference is being delivered to an international audience in a hybrid mode in Hong Kong on 12-14 June 2022 at Hotel ICON, our ground-breaking teaching and research hotel.

Against the background of the challenges presented by the COVID-19 pandemic, this global conference aims to shed light on the latest developments of innovation, research and education in global hospitality and tourism by providing an excellent chance for

Professor Kaye Chon

educators, researchers, industry practitioners and students to connect and exchange views related to innovations, trends, opportunities and challenges in the field. The SHTM is privileged to offer this timely platform for the innovative development of the entire industry.

I would like to thank all speakers, delegates, sponsors and partners for their support. My appreciation also goes to our talented undergraduate students from the Special Events Class who are committed to creating an exceptional experience for our international delegates.

The year 2022 is a special year for all of us at PolyU as it marks the 85th anniversary of the University. This is a time for us to look back with pride and forward in confidence. This is also a time for us to convene and celebrate. I am most pleased that you are here to share the joy with us.

I wish you all a rewarding and fruitful conference.



Professor Kaye Chon

Dean and Chair Professor

Walter and Wendy Kwok Family Foundation Professor in International Hospitality Management

School of Hotel and Tourism Management

The Hong Kong Polytechnic University